Leavell Website Development
Maintenance FAQ
© 2007 Leavell Website Development - all Rights Reserved
Answer:
Just like it sounds a Website Maintenance plan is
maintenance on your website. It's reassurance that everything is running
right with your site and that someone will be there to make changes when
needed. Whether it is an update to your website such as a new product
or service, Repairing a coding error that may have occurred over time
or fixing a broken link.
Is it expensive?
Answer:
Not through our Maintenance
plans. Our plans start at $25 per month for 2 hours and can be
customised for you if you feel you will need more maintenance than 2 hours per
month.
Is a contract Required
Answer:
Yes. We require a 12 month contract on all maintenance plans
due to the discounts you receive.
Can I still have Maintenance done if I opt not to purchase a
maintenance plan?
Answer:
Yes. We can still do Maintenance on your site without a
maintenance plan. We charge $40 per hour charged at half hour
intervals.
Do I really need a maintenance plan?
Answer:
It's advised especially if you plan to add more products to your
site in the future. Also if your site has a lot of coding and uses
programs you aren't familiar with such as a "live help module" or a "Form
Processor" you will have a higher chance of coding errors down the road after
prolonged use. A Maintenance plan can save you both time and money not to
mention a head ache.
What if I know I will exceed the hourly limit in advance for a
specific month.
Answer:
Not a problem, just contact us in advance and let us know what
your plans are going to be for that month and we will asses what we can do
to help you. (example: If you haven't had any maintenance
done for anything recently we will take that into consideration before
quoting you any extra costs needed)
What are the Benefits?
- Personnel can spend time handling their own tasks
- Adding or editing complex functionality
- Updating your website
- Acting as if we are part of your company, answering short and long term solution questions
- No payroll, benefits, unemployment costs
- Costing a fraction of the cost for a full time employee
- Providing a top-notch experienced team
- Handling all administrative tasks for the website
- Reducing errors
- Reducing downtime
- Improving customer satisfaction
- Ensuring website information is accurate
What are some example website maintenance requests?
Typical website maintenance changes may include the following:
- Adding new information about an employee
- Adding new pages to your site for new offerings
- Changing an address
- Changing the wording on a page
- Adding new pages to your website
- Changing dynamic code on a website
- Fixing bugs on your website
- Checking for broken links on your website
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